Frequently Asked Questions
Is it worth protecting my mattress?
Think of the Mattress Shield as a small layer of protection for one of the biggest investments in your bedroom. You can wash a protector. You can’t simply throw your mattress in the washing machine.
Is This Actually Waterproof?
Yes. The 3 layer membrane barrier is designed to protect your mattress from spills, sweat, accidents and everyday moisture, helping prevent liquids from reaching the mattress underneath.
Will I even notice it underneath my sheets?
That’s the goal. Once fitted beneath your normal sheets, it’s designed to provide protection without taking over your bed- soft, comfortable and there when you need it.
Can I Wash It?
Yes. Simply remove it from your mattress and follow the care instructions provided. Regular washing helps keep your sleeping environment fresh and hygienic.
How long does shipping take?
We offer free shipping on all orders. Most items arrive within 2 to 6 working days depending on your location within Australia.
What is your refund policy?
We offer a 14 day money back guarantee. If you’re not completely satisfied, just reach out and we’ll make it right. For more information, visit our ‘Refund Policy’ in the footer of our website.