Frequently Asked Questions
Can Silk Shield help prevent hair damage?
Silk's smooth surface helps reduce friction and pulling, which may help minimise friction-related hair breakage. It's an effortless way to be gentler on your hair while you sleep, particularly if your hair is delicate, coloured or prone to tangling.
Will Silk Shield actually make a difference to my hair?
Yes! Unlike rougher pillowcase fabrics, Silk Shield™ provides a smooth, gentle surface that helps reduce friction, frizz, tangles and unnecessary pulling while you sleep.
This means you may wake up with smoother, more manageable hair, spend less time restyling and make your good hair days last longer- all without changing your bedtime routine.
What's the difference between silk and satin?
Silk is a natural fibre, while satin is a type of weave that can be made from polyester, silk or other materials. Both can provide a smooth surface, but Silk Shield™ uses 100% Mulberry Silk for its natural feel, softness and breathable comfort.
Is Silk Shield difficult to wash?
Not at all! Simply hand wash or machine wash on a gentle cold cycle with silk-friendly detergent, then air dry. Easy to care for, so you can enjoy the benefits of silk night after night.
How long does shipping take?
We offer free shipping on all orders. Most items arrive within 2 to 10 working days, depending on your location within Australia.
What is your refund policy?
We offer a 14 day money back guarantee. If you’re not completely satisfied, just reach out and we’ll make it right. For more information, visit our ‘Refund Policy’ in the footer of our website.